Blog Layout

Are You A Fixer or Referrer of Client Problems? Home Prep is Being Developed to Help Both Types of Loan Originators.

By Pamela Marron, Mortgage Loan Originator, NMLS #246438 • September 1, 2022

Home Prep is Being Developed to Help Both Types of Loan Originators.


Loan originators deal with issues that prevent a client from proceeding with a mortgage in different ways. Some attempt to resolve the problems themselves, but the vast majority prefer to refer these clients to an outside resource. Some even refer to other loan originators who are known to handle client challenges. 

As a "fixer" loan originator, how many times have you started to help clients overcome hurdles preventing them from getting a mortgage… and then get slowed down when the current loan business increases and decreases your time available to assist? As a "referrer", how many of you have tried to help clients and then had a bad experience instead… and prefer to refer "those clients" to another loan originator or service that can help?

Home Prep is a pilot portal that will connect clients with issues preventing a mortgage with a HUD housing or credit counselor who can help. Assistance will be available for five common problem areas noted below. A sixth area will provide direction and videos for loan originators to check details for unique problems experienced today. The objective is to have clients truly "mortgage ready" before they even start looking for a home.


Five Common Issues

Credit: Short-term help


  1. MLO can provide a client credit report with authorization. Includes building credit if none or less than 3 scores, increasing credit scores to min. 640 middle score, correcting short-term credit issues such as resolving/deleting disputes, short-term payment plan for miscellaneous negative credit. 
  2. Credit: Long-term help: can include payment plan for paying off debt, possibly filing for bankruptcy or doing foreclosure or short sale. 6 months up to 5 years of credit help. No Debt Management. Not Credit Repair. 
  3. Student Loan Refinance: Student loan consolidation that may be income based and refinancing of negative student loan debt.
  4. Down Payment Assistance (DPA): Using the comprehensive part of Downpaymentresource.com called Down Payment Connect, loan originators and HUD counselors can match clients with DPA programs they are eligible for.
  5. Budgeting for Home Purchase: review the budget and set up a home savings plan. This can be coupled with evaluating the client for DPA funds available.


This step is just for Loan Originators to use:


  1.  Pre-Purchase Help Just for Loan Originators: Final vetting of the client to be Mortgage Ready 
  2. The working objective is to have availability to run loans with a hard credit through both the Fannie Mae and Freddie Mac automated underwriting systems (AUS). 


The goal is to have all clients run through both AUS for approval before the client is released as Mortgage Ready. If there is no approval, the client may need a manual underwrite.


✓ Issues are often first seen in the Fannie Mae AUS system but can also appear in the Freddie Mac AUS. Clearing clients here helps ensure that issues don't surface while applying for a mortgage. 


✓ As a part of Home Prep, pilot loan originators are working on videos showing how to use the Fannie Mae dropdown of past derogatory events if credit in the AUS reports a negative event incorrectly.


  1. For clients who have had a bankruptcy with a property included in their past, retrieve a verification of mortgage for the mortgage that was included in bankruptcy where the payment history of the mortgage is suppressed and unable to be seen after the bankruptcy discharge date unless the debt was re-affirmed.
  2. When government loans of any type (mortgage, student loans, etc.) exist that may have been in default, pull CAIVRS UPFRONT to check that there are no deficiencies to be resolved.
  3. When a veteran has had a past short sale, foreclosure, deed in lieu, or modification due to deployment, check on Certificate of Eligibility. If there is no eligibility, check with VA on Bonus Entitlement.
  4. Work to show loan originators effective ways to use down payment assistance through DownPaymentResource.com, and utilize Down Payment Connect, which provides comprehensive detail on all down payment assistance available nationally, how to use it, and how to promote the availability of DPA to clients. More to come on this greatly needed resource. Additionally, videos of how to use DPA and unique options available now, such as Freddie Mac Borrow Smart, stacking multiple programs, and avenues available just for mortgage brokers, will be explained.


This asset will be presented to HUD housing counselors to show them what additional mortgage broker products are also available. 



We are looking for up to 10 licensed mortgage loan originators to be part of this pilot. You can be new or experienced. Call Pam Marron at 727-534-3445, email  pam.m.marron@gmail.com or use the form below to be considered for the pilot.


Stay tuned.

What do you need help with? Contact us Today!


Pam Marron | NMLS# 246438

Tara Jerse | NMLS# 2105127

Innovative Mortgage Services, Inc. | NMLS# 250769

Equal Housing Lender

By Pam Marron February 14, 2023
Accessory Dwelling Units (ADUs) are small, separate living spaces that are built on the same property as a single-family home. They have gained popularity in recent years as a way to provide additional housing options in urban areas. In this article, we will examine how ADUs can benefit cities, including through increased revenues, multigenerational living, vacation and rental opportunities, and increased security. ADUs Increase Revenues For Cities One significant advantage of ADUs for cities is the potential for increased revenues. Because ADUs are separate living spaces, they can be rented out to generate additional income for the property owner. This can be especially appealing for homeowners who may be struggling to afford the mortgage on their primary residence. By allowing ADUs, cities can tap into this potential new source of income and potentially increase their own revenues through property and other taxes. ADUs Encourage Multigenerational Living ADUs can also provide a space for extended families to live together, encouraging multigenerational homes. This can be especially beneficial for families with aging parents or adult children who may not be able to afford a separate residence. By allowing ADUs, cities can support families in staying together and provide a more affordable housing option. ADUs Add Vacation And Rental Units In addition to providing additional living space for extended families, ADUs can also be used as vacation or rental units. This can be a great opportunity for homeowners to generate additional income by renting out their ADU to travelers. For cities, this can provide a new source of tourism revenue and can help to support local businesses. Increased Security Of ADUs Another potential benefit of ADUs is increased security. Because ADUs are often occupied by family or friends of the property owner, they can provide an additional layer of security for the neighborhood. This can be especially appealing for homeowners who are concerned about their safety or the safety of their property. Common Misconceptions About ADUs Despite the many potential benefits of ADUs, there are still some common misconceptions about them. Some people may believe that ADUs are inhabited by unwanted residents or run by slumlords, but this is not necessarily the case. In most instances, the owner of the property lives next to the ADU and takes care of its maintenance. Additionally, most ADUs are occupied by people who are known to the landlord. How Fannie Mae And Freddie Mac Support ADU’s Fannie Mae and Freddie Mac support ADU (Accessory Dwelling Unit) financing by offering unique mortgage products. Freddie Mac even offers their existing CHOICERenovation mortgage that allows an option to use a no cash-out refinance mortgage to pay off short term financing used to add on an ADU. This can help borrowers who are looking to refinance their cost of construction of an ADU paid upfront. What City Planners And Developers Can Do To Learn More About ADUs ADUs can provide many benefits to cities, including increased revenues, multigenerational living options, vacation and rental opportunities, and increased security. While there may be some misconceptions about ADUs, the reality is that they can be a valuable addition to communities and should be considered as a viable housing option. If you are a city planner or developer interested in learning about unique financing for ADU’s that can benefit your city, contact Pam and her team at 727-534-3445 or visit their website at https://www.closewithpamandtara.com/ for more information.
By Pam Marron January 27, 2023
Mortgage Loan Originators, Realtors and HUD Housing Counselors Who Need to Find and Promote Down Payment Assistance (DPA) to Clients Need this Tool! Downpaymentresource.com is a free public-facing website that offers prospective home buyers the ability to find down payment assistance programs they may qualify for. But did you know that there is a back-end tool called Down Payment Connect that mortgage loan originators (MLO), Realtors and HUD housing counseling agencies (HCA) can use to find nearly all down payment assistance (DPA) programs in the United States? There is a monthly fee for this tool, but having this comprehensive, up-to-date information about each DPA program in the same place with filters now available to drill down precisely for client and property criteria has just made getting DPA easier for prospective buyers! MLOs often share a reluctance to dive into DPA products citing bad experiences they’ve had in the past. Others feel matching the 1st mortgage criteria with the DPA criteria is too cumbersome. But the growing need for down payment assistance has moved to the top of the list of what clients need to purchase a home. Let’s get right into how this invaluable tool can help! MLO Promoted as DPA Originator Mortgage loan originators (and Realtors) that sign up as a subscriber receive a landing page through Down Payment Connect that can be linked to your personal website. On this landing page, a subscriber MLO can select the DPA programs they can originate and only those programs show up to potential clients. Marketing resources including social media, live and recorded webinars, articles about DPA to post, videos and even reporting that shows how many visitors have visited your landing page are all provided. Highlights In DPA Directory The most important tool in Down Payment Connect (to me) is within the DPA Directory located on one of the eight buttons subscribers see once logged in. This button opens to your selected DPR (state) Program Directory (shown below) that houses hundreds of DPA programs and provides a consistent overview of each program page in the same order.
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 December 9, 2022
Focusing on Specific Client Needs, What Tools Can Be Used to Assist, and How to Bundle Targeted Services to Reduce Costs A Pilot program called Home Prep that connects mortgage loan originators (MLO) to HUD housing and credit counselors who can get clients past final hurdles to become “mortgage ready” has been finetuning details on the areas where prospective mortgagors need the most help. Presently, the area of most need is for short and long-term credit help, though down payment assistance is a very close second place. It has been found that MLO’s and HUD counselors often work with the same resources but utilize these resources differently. Discussion and awareness of WHY, WHAT, and WHEN to use specific resources has become a learning curve for both sides and has also provided surprises like bundled, targeted services that can save MLO’s and HUD counselors money as they get clients “mortgage ready”. Series articles will focus on known issues, available tools that mortgage professionals and HUD housing and credit counselors can use with clients, along with guidelines and visuals to implement. 1st Series Article: Getting a Client “Mortgage Ready” by Working on the Best Possible CREDIT Before Starting Anything Else Is the 1st Step. Everything BETTER for a mortgage starts with the BEST, MOST ACCURATE CREDIT possible. The BEST CREDIT leads to better interest rates, the lowest down payment required, access to best and most down payment programs that client may be eligible for, and automated underwriting approval when required. Credit Issue: Deleting Disputes Dealing with disputes is a common issue that can show up in Fannie Mae and Freddie Mac automated underwriting system (AUS) findings. Credit repair companies often dispute accounts to improve credit scores. Sometimes those same disputes must be removed from the credit report to receive a Fannie Mae and Freddie Mac automated underwriting system (AUS) approval. Why? Because disputes hide credit. When the dispute is removed, negative credit may return. 1. What Dispute notification in Fannie Mae Desktop Originator/Underwriter Findings looks like
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 November 23, 2022
Credit repair companies often dispute accounts to improve credit scores. Sometimes those same disputes must be removed from the credit report to receive a Fannie Mae and Freddie Mac automated underwriting system (AUS) approval. Why? Because disputes hide credit. When the dispute is removed, negative credit may return. Check with CreditXpert and use their What-If Simulator tool to see if the removal of a Dispute will affect credit scores . First, what Dispute notification in Fannie Mae Desktop Findings looks like.
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 November 16, 2022
When inaccurate credit exists on a credit report for mortgage delinquency, bankruptcy, foreclosure, short sale and extenuating circumstances, there are five entries that can be used in the Fannie Mae Desktop automated underwriting system (AUS). 
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 October 19, 2022
Loan Originators Should Consider Targeting Specific Mortgage Products That Are Still Being Sought By Prospective Homebuyers. The NEED is There. Mortgage headlines are now projecting two more years of a downturn in the housing market, but this is the time loan originators need to laser focus on a client NEED market and learn about recent mortgage products that are gaining traction. 
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 August 18, 2022
Below are 5 common issues that often prevent clients from getting a mortgage. 
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 July 6, 2022
For the last four months, efforts have been underway to form a pilot program that can assist mortgage clients who aren’t quite ready to purchase a home to get “mortgage ready”. The model is uniquely laid out to address six issues (other than an expensive housing market!) that mortgage loan originators (MLO) commonly run into that prevent their clients from purchasing a home. 
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 June 8, 2022
Do These Safeguards PRIOR to Giving a Mortgage Pre-Approval! A growing number of clients have past credit issues that visibly don’t show up… but can still cause a new mortgage denial. What can mortgage loan originators (MLO) do? Be PRO-ACTIVE UPFRONT. Run Loans Through the Fannie Mae Automated System (AUS) UPFRONT During the past housing crisis, it was learned that past short sale credit was being erroneously coded as a foreclosure on credit reports [1].
By By Pamela Marron, Mortgage Loan Originator, NMLS #246438 May 26, 2022
New Port Richey, Florida MEDIA RELEASE MEDIA CONTACT: Lia Gallegos, Public Relations Director, Residential Activation Coordinator 727.385.5375 Lia@people-places.com People Places, LLC. We Bring Out the Best in Both 5742 Main Street New Port Richey, Florida
More Posts
Share by: